WEEK 4 – Ending 1/23/2021
Weekly Performance and News Update
Welcome to our employee intranet where we post weekly reports on performance (Scorecard), Customer Feedback, and Quality, as well as newsletter updates from Amazon. Below we have provided the overall statistics for the latest week. You can click the button to open the full report for further details.
Overall Standing
Coming Soon
Key Focus Areas
– Seatbelt-Off Rate
– Attrition Rate
– Speeding Event Rate
Top Drivers
– Tavien Conway
– Stephone Gammage
– Luis Moreno
Customer Feedback
This report provides valuable information from our customers regarding their delivery experience. Click the button to see the full report.
Quality
The quality report provides results of Picture on Delivery performance. Click the button below to see the full report as well as examples of pictures on delivery.
Amazon Newsletters
The weekly newsletter is provided by Amazon and provides the latest news and updates from them. Click the button below to view the weekly newsletters.
Resources
In the Resources tab of this website, you will find guides to help you better understand the metrics used to determine the weekly statistics.
Also, we have provided information for new employees to help you with onboarding.
Understanding the Metrics
Click the button below to access the metrics guides.
New Employees
Click the button below to access new employee resources.